Warranty Policy

Product Warranty

  • All Sleep & Beyond products are guaranteed to be free of any material or craftsmanship defects.
  • Our products are designed to last for many years with proper care.
  • We offer:
    • 1-year warranty against manufacturing defects on the towels, bath mats, and bath robes.
    • 3-year warranty against manufacturing defects on the sheets, fitted sheets, duvet covers, pillowcases, and pillows.
    • 5-year warranty against manufacturing defects on comforters, mattress pads, and mattress toppers.
    • 10-year warranty against manufacturing defects on mattress protectors and mattress encasements. When the purchase of the mattress protector or mattress encasement is made on the same retail sales ticket as a new mattress, Sleep & Beyond will also warranty the surface of the new mattress against stains provided it is covered with Protector at the time of the spillage.
  • Sleep & Beyond will repair or replace the item if it is found to be defective.
  • The warranty does not cover misuse or normal wear and tear.
  • Please note wool filled bedding products may have a mild natural scent of lanolin which assures you are receiving an authentic product free of harmful chemicals, toxins, and synthetics; this is not considered a defect. Simply air out the product for one to two weeks and the wool aroma should dissipate.
  • Please retain all original receipts and packing slips in order to provide proof and date of purchase.
  • Sleep & Beyond reserves the right to determine if the item has been abused or care instructions have not been followed.